1. Introduction
Voxmere International Ltd ("Voxmere", "we", "us") is committed to protecting the privacy of our clients, partners, and website visitors. This policy explains how we collect, use, store, and protect personal data in connection with our software consultancy services.
2. Data Controller
The data controller is Voxmere International Ltd, Company No. 208070675, registered at Str. Slivnitsa 92, fl. 2, ap. 7, Vrbnitsa, Sofia 1360, Bulgaria. For data protection enquiries, contact info@voxmere.xyz.
3. Data We Collect
We may collect the following categories of personal data:
- Identity data — name, job title, company name
- Contact data — email address, telephone number, postal address
- Engagement data — records of communications, meeting notes, project documentation
- Technical data — IP address, browser type, device information when visiting our website
- Financial data — billing information, invoicing details, payment records
4. How We Use Your Data
We process personal data for the following purposes:
- Delivering consultancy services under contract
- Communicating about projects, proposals, and engagements
- Invoicing and payment processing
- Complying with legal and regulatory obligations
- Improving our services and website functionality
5. Legal Basis for Processing
We process personal data on the following grounds:
- Contractual necessity — to perform our obligations under client agreements
- Legitimate interest — to manage our business operations, improve services, and maintain client relationships
- Legal obligation — to comply with applicable laws and regulations
- Consent — where you have provided explicit consent for specific processing activities
6. Data Sharing
We do not sell personal data. We may share data with:
- Professional advisers (legal, accounting, audit) under confidentiality obligations
- Service providers who assist in delivering our services, bound by data processing agreements
- Regulatory or law enforcement authorities where required by law
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, typically for the duration of the client engagement plus six years to meet legal and regulatory retention requirements. Technical data collected through our website is retained for no longer than 12 months.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted communications, access controls, and regular security reviews.
9. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure of your data
- Restrict or object to certain processing activities
- Receive your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, contact info@voxmere.xyz.
10. Cookies
Our website may use essential cookies to ensure functionality. We do not use tracking or advertising cookies. No third-party analytics services are employed.
11. Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page indicates when the policy was last revised. Continued use of our services or website after changes constitutes acceptance of the updated policy.
12. Contact
For any questions regarding this Privacy Policy, please contact us at info@voxmere.xyz.