1. Definitions
"Voxmere", "we", "us" refers to Voxmere International Ltd, Company No. 208070675, registered in Bulgaria. "Client", "you" refers to any individual or entity engaging our services. "Services" refers to the software consultancy, advisory, and related professional services we provide.
2. Scope of Services
Voxmere provides software consultancy and business insight services to technology companies. The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate Statement of Work or engagement letter agreed between the parties.
3. Engagement & Acceptance
An engagement commences upon mutual execution of a Statement of Work, engagement letter, or other written agreement. Verbal agreements or email correspondence may be treated as binding where both parties have clearly indicated acceptance of terms.
4. Fees & Payment
Fees are as stated in the applicable engagement agreement. Unless otherwise specified:
- Invoices are issued monthly in arrears
- Payment is due within 14 days of the invoice date
- All fees are quoted exclusive of applicable taxes
- Late payments may incur interest at 2% per month on the outstanding balance
5. Intellectual Property
Unless otherwise agreed in writing:
- Pre-existing intellectual property of each party remains the property of that party
- Work product created specifically for the Client under an engagement transfers to the Client upon full payment
- Voxmere retains the right to use general knowledge, skills, techniques, and methodologies developed during the engagement
6. Confidentiality
Both parties agree to treat as confidential all non-public information received from the other party during the engagement. Confidentiality obligations survive termination of the engagement for a period of two years, unless the information becomes publicly available through no fault of the receiving party.
7. Limitation of Liability
To the maximum extent permitted by law:
- Voxmere's aggregate liability for any claim arising from an engagement shall not exceed the total fees paid by the Client for that engagement in the preceding 12-month period
- Voxmere shall not be liable for any indirect, incidental, consequential, or special damages, including lost profits or data
- Our services are advisory in nature — implementation decisions remain the responsibility of the Client
8. Warranties
Voxmere warrants that Services will be performed with reasonable skill and care consistent with generally accepted industry standards. We make no other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
9. Termination
Either party may terminate an engagement:
- With 30 days' written notice
- Immediately if the other party commits a material breach that remains unremedied for 14 days after written notice
- Immediately if the other party becomes insolvent or enters administration
Upon termination, the Client shall pay for all Services rendered up to the effective date of termination.
10. Force Majeure
Neither party shall be liable for delays or failure to perform arising from circumstances beyond its reasonable control, including natural disasters, government actions, pandemics, utility failures, or cyberattacks.
11. Governing Law
These terms are governed by the laws of the Republic of Bulgaria. Any disputes arising from or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts of Sofia, Bulgaria.
12. Website Use
Use of the Voxmere website is provided on an "as is" basis. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Content on this website is for general information only and does not constitute professional advice.
13. Amendments
We reserve the right to update these terms. The effective date at the top of this page indicates when these terms were last revised. Material changes will be communicated to active clients in writing.
14. Contact
For any questions regarding these terms, please contact us at info@voxmere.xyz.